As a sort my inbox desk and paperwork ready for a virtual holiday (I love that term - thank you to the colleague that passed it on! ), it’s a really good chance to reflect on what the last 11 weeks have bought.
I seem to have been through every emotion under the sun and I’m sure that is true of everyone I work with. As COVID hit, I really had to look at my whole business – ensuring that commitment to existing work was fulfilled in different and new ways, looking at work that was planned in and supporting clients that had needs due to the COVID crisis.
I faced the challenge of learning to train remotely – I still find it tricky –particularly when the unexpected happens e.g. my whole screen goes blank or I screen share the wrong document!
But somethings never change. I’m privileged to spend the majority of my time working in the Social Care and voluntary sectors. Again and again I am humbled by the staff I work with. A cohort who literally started a level four ‘Working with Parents’ course on the day of lockdown have worked through the induction, the taught sessions and the tutorials….and are well on their way to completion. Most of this contingent are also working full time and home educating.
There have been some great discussions with the groups I am coaching on the return to social work program. Again we’ve had the challenges of everyone using different technology, the Wi-Fi going in and out and getting locked out of a meeting, but we’ve had lots of laughs and I’ve been really impressed by their commitment.
In the last couple of weeks I’ve taken the plunge and offered some open courses. The great thing about that of course is that people from all over the country can access. That has bought a real richness to the conversations and discussions, particularly around safeguarding challenges.
And one of my final really exciting task is to work with my colleague Steve looking at how we can safely start first aid training again.
So I suppose this has been a time of reflection. In Social Care we talk a lot about resilience – our own resilience and developing the resilience of those we work with. For everyone I know and work with how resilience has been tested in the last few months but it’s great as I pause to consider how people have risen to the challenge.
Those of you that know me will know I have a fairly wicked sense of humour so it’s good to remember there have been some laughs along the way – the kitten that made its way onto a zoom call and totally disrupted the course with its antics! The learners that think they have muted themselves and we have to keep shouting that they haven’t so we don’t overhear a domestic dispute! Cue for me to quickly mute them. And of course the children who have wandered into calls demanding food, help or just to join in! The photo shows a moment of fun – the Eater bunny getting first aid as part of the Almondbury Business and Community Association Eater Bunny Hunt!
Please keep staying safe and well!
Update at the start of a new term...
I have sent this information to all of my contacts – it may have some useful information in it so sharing more widely.
Although the world seems a very different place from usual, this week is the beginning of a new school term and is the time when I usually send an update from Jill Webb Training.
As a result of what we are all going through, I thought it would be useful to send out some of questions I am currently being asked by my clients, some of which may have crossed your minds but have too many other priorities to address. A sample of the frequently asked queries are summarised as follows:
Our First Aiders’ certificates ran out in April – what should we do?
The HSE has extended certificate expiry dates by 3 months – full details can be found in the post below. If you need to use the extension option, please be aware that the Health and Safety Executive require you to be able to evidence attempts you were making to renew your qualifications before the lock down started. If you have booked with me you will have emails etc, to evidence this.
All our First Aiders are off work ill or self-isolating – what shall we do?
There is no change to either the HSE or the EYFS requirements around the legislation of First Aiders. You may need to work with other providers to ensure you have sufficient cover. Please feel free to contact me should you wish to talk through any ideas/concerns you may have.
How soon can you run a course for us once lockdown ends?
We are collating a list of clients who need to attend a course as a matter of priority. We are also exploring new ways of delivering parts of courses remotely to be able to manage the likely on-going social isolation rules. We will update you about this as soon as we can (as always let us know if you don’t want us to be in touch with you any more) – in the meantime if you would like us to put you on the priority list, please do let us know.
I have staff on furlough – when they get back they are going to have so much to do. I am worried about their CPD, what should I do?
The government are positively encouraging staff on furlough to undertake training, therefore check their records to see what can be accessed now whilst they have the time. Some of my clients have set their staff the target of being up to date with their CPD to cover them until the end of 2020, knowing how busy the return to work will be.
I have staff who find on-line learning really difficult or who have additional needs and can’t cope with all the reading, please can you help?
Yes I can. I am offering the vast majority of my training programme virtually. Learners receive a login and may be interactive with a group of a MAXIMUM of 12 learners with myself running the session. All the usual sections of a training session are present ie a chance to ask questions, work in groups, work on case studies but we are in different virtual locations. Feedback from this has been really encouraging – please take a look at the following link https://www.jillwebbtraining.co.uk/index.php?option=com_content&view=article&id=79&Itemid=500
This situation means our budget is really tight, any chance you could help please?
Yes – for my existing clients and those on my mailing list, I am offering places on my virtual courses at the reduced rate of 50% of the cost. This offer is for the first cohort of each course (Safeguarding level 2 and Safeguarding Level 3) so get in touch now to secure this wonderful one off opportunity.
For example, during the month of May, I am offering the CPD certified Level 2 and Level 3 Safeguarding trainings on an open course basis - that is you can attend as an individual or as a group from your organisation. The Level 2 Course is an introductory Course suitable for those with little knowledge or who wish to refresh their skills. The Level 3 Course is more details and goes into the referral processes in more depth, as well as receiving an overview of the specific areas of safeguarding such as the role of the Designated Safeguarding Lead and the process for managing allegations.
There will be a maximum of 12 delegates per Course to allow for plenty of interaction and discussion.
The full price for these will be £30 (Level 2) and £60 (Level 3) to include all certificates, teaching etc. However, I am running the first of each course at a 50% discount on the basis that I will asking for help in evaluating this new working practice.
Can you help with any other courses?
I have a First Aid Renewal course which is currently in the process of being certified by CPD UK, along with a Working With Parents course that is already running virtually. I attach my training offer to remind you of my key areas of work.
You are probably aware that the updated government guidance came out this week which is really useful for anyone working with Early Years https://www.gov.uk/government/publications/coronavirus-covid-19-early-years-and-childcare-closures/coronavirus-covid-19-early-years-and-childcare-closures.
I am aware that many settings are struggling financially – if I can help with your business planning please do let me know.
As always, I stick to my mantra of offering bespoke courses to meet your needs. With this in mind, if you would like to know more, or have any specific ideas in mind you would like to progress to a further stage, it would be great to hear from you so please do not hesitate to contact me.
What shall I do if my first aid certificate has run out?
Probably one of my most frequently asked questions in recent weeks. The good news is that Ofsted (for schools and childcare settings) and the Health and Safety Executive (for all employers) have agreed that current certificates which have expired can be extended by 3 months.
Advice as at 24.03.20
If your paediatric first aid certificate is due to expire, there is a 3-month extension to the validity for all certificates coming up for renewal on or after 16 March.
From the HSE:
The Health and Safety Executive (HSE) is aware that people holding First Aid at Work (FAW) or Emergency First Aid at Work (EFAW) certificates nearing expiry date, might experience disruption to access to requalification training as a result of events or circumstances generated by the coronavirus pandemic.
HSE’s current guidance on the Health and Safety (First-Aid) Regulations is that those holding a first aid qualification should undertake retraining before their original certificate expires and HSE strongly recommends that employers, and individuals holding those qualifications should plan for requalification training well in advance of expiry dates.
If, however, requalification training is prevented for reasons associated directly with coronavirus or by complying with related government advice, it is reasonable and practical to extend the validity of current certificates by up to 3 months.
Anyone taking advantage of this extension should be able to describe clearly their reasons for delaying requalification training, and demonstrate steps they have taken to undertake the training, if required.
This guidance comes into effect for certificates expiring on or after 16th March 2020.
In terms of being able to demonstrate steps you have taken to undertake the training, I am keeping a record of all bookings which I had for first aid in the coming weeks and can provide that as evidence if you need it.
I am also able to offer an interactive first aid refresher session on line to enable your teams to brush up their skills and evidence that they have kept up to date in the interim = contact me for details.
Should I change the first aid I have been taught in case of an emergency? A great video here to help you see how to adapt your learning:
As always, please get in touch if I can be of any help.