Client testimonials
client testimonials
Here are some testimonials from Jill Webb Training clients:
Support for Family Hub Contract Bid
We had the pleasure of working with Jill while preparing a bid for a significant contract, and her support was instrumental in our success. Her deep understanding of the service area, combined with her experience across the public, private, and voluntary sectors, added real value to our submission.
She did far more than proofread – she offered strategic insight, helped clarify our messaging, and challenged our thinking in a constructive and thoughtful way. Her advice strengthened our bid and undoubtedly contributed to our successful outcome.
Jill Webb Training offers a rare combination of professionalism, expertise, and practical support. We would highly recommend her consultancy and training services to any organisation looking to improve their effectiveness and impact.
An academy trust in Cumbria
We were delighted to be approached by an academy trust in Cumbria. They had a number of very experienced safeguarding practitioners who wanted to be able to train staff locally. Over a number of months we agreed a standard training package across the groups of schools, and developed and certified a ‘train the trainer course’.
Feedback from the Academy Safeguarding Lead:
Level 4 Train the Trainer CPD
This new course was a combination of online learning and face to face training. Administrative matters were efficient and communication clear, detailed, and timely. The staff who attended were selected to attend because of their knowledge and understanding of strategic and operational safeguarding issues and their ability to deliver CPD.
Most attendees found the course informative, engaging, and helpful and all delegates were equipped with the skills to deliver up to Level 3 Safeguarding. Particularly positive aspects involved being given the opportunity to reflect on local issues and engage in practical sessions as well as theoretical work. Attendees were challenged to think and critically reflect so their confidence and professional understanding was enhanced through workshop and mock delivery sessions.
The feedback received after they delivered their own Level 3 CPD was exceptional.
A large housing association in the South West
We had previously undertaken some training with this team focussing on the Safeguarding Management Group. To build on this we were asked to plan and deliver an hour session which staff could log into over lunchtime. The aim of this was to raise awareness for all staff in any role of the potential safeguarding issues they might face. As this was attended by over 50 staff, it was a briefing rather than a training.
Feedback from the organisation’s Safeguarding Lead.
For me and for the staff who attended many of whom I know, I think the level of the talk was spot on. I liked the legal context because without even saying it, it gives a reminder that you can’t just see and not act, particularly with children.
The examples were useful and good to get people engaged – also loved the positive way you reacted to examples as that will increase confidence that people can do this – particularly for a few names who I don’t think sit with Support – so really helpful to see them given positive feedback.
Thanks so much for this – really worthwhile and thanks for confirming the positive feel for what we do. It just helps when I am nagging people about the importance of, and need to, fill in the form properly
West Yorkshire Fire and Rescue Service
West Yorkshire Fire and Rescue Service had a need to train staff who work in the various support services in first aid. As there were a number of staff needing the training, and numbers per session were restricted by COVID, the decision was made to book out a week’s first aid training. We set up a room with all equipment, social distancing and cleaning processes in place.
The advantage to the client of having the full week’s training blocked out was that they had 8 places to use per day and could send the staff who were available on that day, working round college commitments, leave and last minute emergencies.
A total of 35 staff members undertook and gained the one day Emergency First Aid qualification (Level 3 accredited course).
Feedback from the client:
Gary Speak – Stores Manager: ‘I have spoken to several individuals in both Workshops and Stores and it appears the course was very well received. As the course was designed for our specific requirements (1 day) individuals commented that the subject matter was relevant and very useful however others would have preferred a more in depth course to cover head trauma, broken limbs, epilepsy for example. (This has now been planned as a follow on). Some individuals commented that they were reluctant to attend but actually warmed to the training and commented on the way Jill made it enjoyable, I didn’t pick up on any negative comments and the feedback reflects that. This is a credit to you as I know you have put a lot of thought and energy into this project, you, Jill and Steve have made this a total success.’
Richard Chapman – Fleet Controller: ‘Would just like to say that I really enjoyed the course and the way it was presented, it was informative but at the same time relaxed.’
Julie Wright – Training Administrator: ‘It has been a pleasure working with Jill in respect of planning and arranging the daily sessions within a week that was blocked out for members of the Transport & Logistics team to receive EFAW training. She was extremely organised, efficient, responsive, adaptable, flexible, obliging, friendly and approachable to any ideas and suggestions we put to her. She was also very sensitive to any personal requirements made of her and responded in a very professional manner. Jill was extremely receptive to our COVID policies and procedures, ensuring the equipment used and layout of the room was within both our Organisations and her guidelines which resulted in the course attendees feeling more confident and at ease when attending the sessions. I look forward to working with her for any future first aid training requirements we may have as she made my job so much easier and her charging structure is great value for money!’
On another occasion we were able to work as a small group of colleagues to provide two last minute first aid courses for the WYFRS. This also involved sourcing venues where we were pleased to use local community venues ‘ keeping the Yorkshire Pound in Yorkshire!
Friends of Dorothy
We requested a bespoke training as a young charity on safeguarding and Jill really came through. She was approachable, knowledgeable and happy to answer any questions and talk us though more complex points.
North Halifax Partnership
Jill was delivering Paediatric First Aid and Introduction to Childcare level 2 when lockdown was announced. Both these are accredited courses and the parents had put so much time and effort in to finding childcare to attend these courses and in some cases had found voluntary placement and done a large amount of voluntary hours to aid their qualification which they stood to lose when the school closures and lockdown were first mentioned. Jill sprang into action and within days she had a plan which meant all participants could complete the courses, gaining the full qualification. She did this with little help from myself or our organisation which was amazing as I like everyone else had been thrown in to turmoil and had so many courses to rearrange, cancel and parents to inform, but Jill cracked on. The continuation of courses had to be done on a one to one basis over the internet which meant a lot ( and I mean a lot) more hours of work for Jill but the parents attending our courses were so grateful and we received so many emails asking us to thank Jill for going over and above.
I would recommend Jill to anyone ( and have done so already prior to this) she delivers first class quality courses and the parents and participants really like her. Jill has written and delivered bespoke courses to meet with our needs and always has a fantastic completion rate and her response to the lockdown situation just proves to us how valuable she is to have on board as one of our certified trainers. We are currently working with Jill to see what other courses she can deliver entirely online as this lockdown situation continues.
Sticky Fingers Preschool
Thank you so much. We really got a lot out of the training with you, more so than previous trainers and under the current circumstances that really is a complement to how professional you are and how much effort you have clearly put in to make these training sessions work. We will definitely continue to use your services going forward.
Local Authority Manager
Having used Jill to roll out information sessions to schools and childcare settings on the new 30 hour offer, we would highly recommend her work. Her delivery style met the audience needs which was friendly, professional and knowledgeable whilst checking in their understanding throughout the session. Everything we discussed in the planning meeting was effectively and efficiently delivered, including evaluation and a comprehensive end of project report.
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